Internal Communication Audits

Gain clarity, connection and confidence

An action list to get employees connecting

Our audit will uncover where poor communication is holding your business back – and how to move forward.

Bring clarity, connection, and confidence to your employee communication. If communication isn’t clear or consistent, it can lead to delays, low morale, and lost productivity. This audit gives you a fast, expert view of what’s working—and what needs fixing.

Your small to medium-sized business (20-200 employees) is growing but communication isn’t keeping up.

You need a clear, time-efficient snapshot of how your internal communication is working and practical steps to improve it.

Internal Communication Audits

Choose from three scalable packages to suits your company size and situation. Audit pricing starts from £2,495.

1

Essential

Up to two stakeholder interviews
One employee focus group
Desktop channel review
Report + recommendations

2

Enhanced

Up to three stakeholder interviews
Two focus groups
Broader channel and content review
Report + priority action plan
Follow-up implementation call

3

Comprehensive

Up to five stakeholder interviews
Three focus groups
Leadership and line manager comms assessment
Full channel audit
Report + roadmap
Implementation support workshop

Why it’s worth it

Internal communication is more than messages, it shapes understanding, trust, and behaviour.

When done well, it drives productivity, morale, and retention. Done poorly, it creates silos, stress, and inconsistency.

This audit gives you:

A focused review of your communication landscape
Independent, honest insight into what’s working (and what’s not)
Practical recommendations to improve alignment and engagement

The Clarity First Framework

A simple, three-stage model that brings structure and clarity to your audit.

Step 1

Discover

One-to-one interviews with senior stakeholders
Focus group with a cross-section of employees
Review of your channels, messaging, and materials

Step 2

Diagnose

Spot what’s helping or holding back your communication
Understand what your team needs from leaders and messages
Learn where people feel confused or disconnected

Step 3

Deliver

You receive a tailored report with:

Key themes and employee feedback
Pain points and quick wins
Long-term recommendations and priorities

What you'll get:

AND

A summary report in plain English including:

Key employee themes and sentiment
Communication strengths and friction points
How communication is affecting behaviour and leadership trust
Top three quick wins for immediate improvement
Long-term recommendations linked to business goals

Ready to take the next steps?

Clear communication doesn’t happen by accident. It takes insight, focus and follow-through. Book your free 30-minute call and we’ll talk about what you need, and what will deliver the most value.